Last updated: April 2026
Meeting and connecting with new people online can be a wonderful experience. However, your safety and wellbeing are our top priority. Please read these tips carefully — they are here to help you have a safe, positive, and enjoyable experience on [Platform Name].
While you cannot control the actions of others, there are steps you can take to protect yourself. Use your best judgment, trust your instincts, and put your safety first at all times.
Never share sensitive personal information with someone you have only met online, including:
Be cautious about how much personal information you share on your profile. Even seemingly harmless details can be used to identify or locate you.
Never send money to someone you have met on [Platform Name], regardless of the reason or how well you feel you know them. This includes wire transfers, gift cards, cryptocurrency, or any other payment method. If someone asks you for money or financial assistance, report them to us immediately.
Be especially cautious of anyone who claims to be in an emergency, is located in another country, or promises to repay you after receiving funds. These are common tactics used in romance scams.
Romance scams involve someone building an emotional connection with you online in order to eventually ask for money or personal information. Warning signs include:
If something feels off, trust your instincts. You can report suspicious profiles to our support team at any time.
We recommend keeping your conversations within [Platform Name] while you are getting to know someone. Our platform has safety systems in place to help detect and remove bad actors. Users with harmful intentions often try to move conversations to external messaging apps, email, or phone as quickly as possible to avoid detection.
If another user makes you feel uncomfortable, crosses a boundary, or violates our Terms of Service, please report them immediately. You can block and report any user from their profile or from within a conversation. Examples of behavior to report include:
If you decide to meet someone in person, please take the following precautions to stay safe.
There is no need to rush. Take time to get to know the person through messages or video calls before agreeing to meet. Ask questions and pay attention to any red flags. A phone or video call before meeting in person is always a good idea.
Always choose a busy, public location for your first meeting — such as a café, restaurant, or shopping centre. Never agree to meet at your home, the other person's home, or any private location. If the other person pressures you to go somewhere private, end the meeting and leave.
Before you go, tell a trusted friend or family member where you are going, who you are meeting, and what time you expect to return. Keep your phone charged and with you at all times. Consider sharing your location with someone you trust for the duration of the meeting.
Make your own way to and from the meeting so that you are always in control of when you arrive and when you leave. Have a backup plan ready, such as a taxi or ride-sharing app, in case your plans change.
Be aware of how alcohol or other substances affect you. If you feel pressured to drink more than you are comfortable with, or to take any substance you are not comfortable with, it is okay to decline and to end the meeting.
Never leave your drink or personal belongings unattended. Only accept drinks that have been poured or served directly by bar staff. Be aware that substances used to facilitate harm are often odorless and colorless.
If at any point you feel uncomfortable or unsafe, you are always free to leave — no explanation needed. Your safety is more important than being polite. If you feel you are in immediate danger, contact local emergency services.
Protecting yourself from fraud
Online platforms are sometimes targeted by individuals attempting financial fraud. To protect yourself:
If you suspect you have been targeted by a scam, stop all contact with the individual and report it to us and to your local consumer protection authority.
Your privacy on [Platform Name]
We are committed to protecting your privacy. We will never share your personal data with other users without your consent. Please review our Privacy Policy to understand how your data is collected, stored, and used.
Photos and content
Be thoughtful about the photos and information you share in your profile and in private conversations. Once you share content with another person, you cannot control how they use it. Avoid sharing content that you would not want to be made public.
Consent
All interactions on [Platform Name] should be based on mutual respect and consent. Consent must be freely given, informed, and can be withdrawn at any time. Do not pressure or coerce anyone into any form of interaction — online or in person.
Respectful communication
We expect all users to communicate respectfully. Harassment, threats, hate speech, and discriminatory language are not tolerated and will result in account suspension or termination. If you receive any such communication, please report it immediately.
Need help?
If you have experienced harm, harassment, or suspect fraudulent activity, please contact our support team:
If you are in immediate danger, please contact your local emergency services.
For information on recognizing and avoiding romance scams, you can also visit: